Shipping policy
Shipping Policy
Processing Time
All orders are processed and shipped within 24-48 hours of purchase (excluding weekends and public holidays).
Shipping Rates
We offer free shipping on all orders, worldwide.
Delivery Time
Delivery times vary depending on your location and are in addition to processing time. You will receive a shipping confirmation email with tracking information as soon as your order ships, so you can follow its progress.
International Orders & Customs
For orders shipped outside the European Union, your order may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Lost or Delayed Packages
If your order hasn't arrived within a reasonable timeframe or the tracking information hasn't updated, please contact us at weplayw895@gmail.com and we'll help track it down.
Questions
If you have any questions about your shipment, reach out to us at weplayw895@gmail.com.